Politique de remboursement

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Certain types of items may not be eligible for return, including:

• Gift cards

• Downloadable products

• Personal care items (if opened)

To initiate a return, please contact our support team with your order number and reason for the return.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact our support team.

Return Shipping

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.